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Digital guests are less satisfied with their experiences | Nation's Restaurant News

The Happy Customer Index, based on Merchant Centric’s proprietary data, looks at reviews for delivery, to-go, and mobile app experiences.

Fine-dining restaurant brands and customer satisfaction | Nation's Restaurant News

Merchant Centric analyzes content from millions of rewards reviews to identify insights for over 100 key themes, such as food, cleanliness and value.

Fine-dining restaurant brands and customer satisfaction | Nation's Restaurant News

Merchant Centric analyzes content from millions of rewards reviews to identify insights for over 100 key themes, such as food, cleanliness and value.

30 Years Later, Politically Incorrect 'PCU' Has a Lot To Say About College

A cult film from 1992 provides an effective counterbalance to cult-like college orientation in 2023.

30 Years Later, Politically Incorrect PCU Has a Lot To Say About College

“The whole woke movement, it’s obviously an echo of those times.”

The casual-dining restaurants with the best customer satisfaction

Which brands score highest, and why?

Michael Cieply: A Sidewalk Encounter, And Why I Admire Writers – Deadline

Bumping into a Very Famous Writer at his sidewalk book-box, I found what I love about those who write scripts.

Arnold Schwarzenegger Considers Last Action Hero To Be His Most Underrated Role

'It was slaughtered before anybody saw it.'

Contributors | Fast Casual

20 fast-casual restaurants with the best customer satisfaction

NRN’s initial Happy Customer Index showcases top performers at established and emerging fast casuals.