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October 3, 2023
Merchant Centric analyzes content from millions of rewards reviews to identify insights for over 100 key themes, such as food, cleanliness and value.
September 28, 2023
Merchant Centric analyzes content from millions of rewards reviews to identify insights for over 100 key themes, such as food, cleanliness and value.
July 7, 2023
The top emerging restaurant brands generated higher guest satisfaction scores than their established peers
July 5, 2023
Which established restaurant brands score highest for customer satisfaction and why?
July 5, 2023
Which brands score highest, and why?
March 15, 2023
For our index, we have taken a deeper look at three key themes — food, price/value and loyalty/referral.
March 15, 2023
For our index, we have taken a deeper look at three key themes — food, price/value and loyalty/referral.
March 15, 2023
NRN’s initial Happy Customer Index showcases top performers at established and emerging fast casuals.