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They held short directly underneath him for about 15 second, i think. he had his back turned so he never saw that they were headed out the wrong way and he cleared them without turning around and looking. >> the last thing i remember was when captain clay said, you have the controls? i said yes, i have the controls. i said set thrust. he set the thrust and away we went. >> cleared for takeoff on runway 22, the pilots take off from the much shorter runway 26. pilots struggle to pull the plane int...

This will never not be in our lives. its such an emotional cross that he bears, that no one really sees but me. and he would have given anything to have gone with all of them rather than sitting here today and doing this. >> the faa has admitted it violated its own policy by having only one controller in that tower at bluegrass airport. a second controller should have been in the tower handling planes on radar while the other worked with planes on the runway. >> everybody was really very focused...

>> it wasnt like this happened you want somebody to blame because youre hurting. it helps to focus. and i totally, totally understand and dont -- i have no animosity towards any of them. it was heart-breaking. >> unfortunately, its easier to blame the person who can take it than the person whos no longer there. had he been killed in this thing, too, i dont want to say that would cause a lot of of closure for anybody. im speaking of me. it would have stopped a lot of the anger because theres nobo...

Inches. because if i didnt have the reach, i would be in big trouble. the memorial, five years where they have a statue of the 49 doves, which was very well done. it is 49 birds taking off, upward motion, and they spread out. ill show you a video of it. jesus. it affected everything, because everything that i knew that was normal prior to august 27 was not normal anymore. just everything changed. and the first couple of years were probably not good years. >> he was just emotionally devastated. h...

Sterile cockpit, then the whole thing shifted towards the pilots. >> when the public gets a hold of the cockpit voice recorder transcripts, and they see this 20 minutes of chatter, i think there is some confusion thinking they were chattering about everything that didnt make a -- no wonder they had a problem. thats not sterile cockpit. getting to know each other on a flight deck and this casual conversation that tends to precede each flight is actually extremely important. what that does is it b...

>> when congress created us, one of the things that they asked us to do was to determine the probable cause. thats been a part of our statute for over 40 years. >> when you look at a complex accident like this, you cant look at one individual thing, you have to look at the interactions. once we can put that term pilot error, it makes us feel better that we found what went wrong. we dont need to look any further. we have our scapegoat, and we can all take comfort in the system and move forward fr...

Sat actually directly below the tower. the tower that morning was understaffed. it was a 6:00 a.m. flight. there should have been two people in the tower. there was only one. they held short directly underneath him for about 15 second, i think. he had his back turned so he never saw that they were headed out the wrong way and he cleared them without turning around and looking. >> the last thing i remember was when captain clay said, you have the controls? i said yes, i have the controls. i said ...

Normal prior to august 27 was not normal anymore. just everything changed. and the first couple of years were probably not good years. >> he was just emotionally devastated. he still goes back. theres times he doesnt get out of bed for a week, even now. so it hits him like it was yesterday. >> just to getting acclimated to my new body was hard. ♪ >> i think i connected with bahia real closely, because she reminded me of you. she really liked you. the thing is, you know, when she bonded with yo...

That is daddy. that is mama. that is sharon. that is shelby. ♪ >> the girls actually dont have i mean, saarah was 3 months old when he died. what are you going to remember from being a newborn. shelby had just turned 2. i get a lot of questions about heaven, about, well, did daddy love us. i try very hard to weave him into our everyday existence. if somebody eats cookie dough, daddy loved cookie dough. unfortunately, in this day and age, everything is preserved forever. everything is on the in...

The thing is, you know, when she bonded with you, i felt like she bonded with me. because youre part of me. >> yeah, the last time i talked to her, we were just saying we miss each other and stuff. >> survivors guilt is a monster. i still have not figured out how to completely absolve myself from that burden. >> there are so many people in one area in minneapolis-st. paul and the surrounding area that had people on this flight. >> im pretty sure it was here. ive been a little fearful of meeting ...