Adaptation Without Work Intensification News Today

Experimentalist governance needed to make digital technology beneficial in the workplace When bringing technologies into the workplace, it pays to be realistic. Often, for instance, bringing new digital technology into an organization does not radically improve a firms operations. Despite high-level planning, a more frequent result is the messy process of frontline employees figuring out how they can get tech tools to help them to some degree. That task can easily fall on overburdened workers w...

After a detailed study of digital technology in a hospital, MIT Sloan professor Kate Kellogg finds that experimenting with the technology, and then working to implement the best practices through coordinated governance, can help organizations better integrate technology in the workplace.