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Customer to consider alternative items that are more expensive. they may do it because its an additive cost. >> just to bring back the psychology of it for one minute, i think its so interesting. theres also that other study about when people who look at a wine list, what wine do they choose? most people choose the second to the lowest. >> not the lowest -- >> they dont want to seem cheap. still not pay a lot of money and not feel like a cheapskate. >> so much of pricing is about perception. gre...
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Service, having a last-minute strategy might kind of downgrade the service and might give the impression that, oh, its actually not worth the $500 that i just paid because i could have gotten it for $350 if i waited for the last minute. >> it effectively segments people. people who are coming out to napa and theyve read about it -- >> like the airlines. >> people want security. theyre willing to do it. by having a last minute strategy, you get price sensitive people. this is often done at major ...