Concerns raised over council plan to use 'digital assistant'
Published: 5:08 PM June 3, 2021 The plan to introduce a digital assistant to help manage residents queries was raised at a meeting of Breckland District Councils Overview and Scrutiny Commission. - Credit: Noah Vickers A Norfolk council has outlined plans to use artificial intelligence (AI) to help with queries, prompting some concerns around the security of people’s data. At a Thursday meeting of Breckland District Council’s scrutiny committee, the council’s customer experience ...
Source: edp24.co.uk