Aka Cable News Today

The covers if you will with their data that theyre not real happy about. >> well, rob, lets put up the survey which is the impetus for this segment today. some of the lowest scoring industries on customer satisfaction, social media including facebook, airlines and subscription tv, aka cable. so people arent happen we the facebook and yet you cannot argue with the success of facebook in terms of users. just passed the 500 million user mark. what is it doing right and what is it doing wrong? >> we...