Alex Helderman News Today

Spirit airlines. for the sixth straight day, its canceled hundreds of flights, leaving customers stranded or forced to pay more on other airlines. so, what does spirits c.e.o. have to say? heres cbs errol barnett. >> this has not been our finest hour. >> reporter: spirit airline c.e.o. ted christie told us his companys week-long meltdown stem from pandemic staffing, weather, and technical issues. >> weve been in this line for six hours! people have been here nine hours! >> reporter: some of the ...

Later on down the line, this may be the one key thing that i remember from this trip. >> reporter: what do you say to those passengers? >> it starts with an apology. we were clearly overwhelmed. were going to do everything in our power to earn back their confidence and trust. >> reporter: for helderman, its too late. >> i will never be flying spirit again. >> reporter: since sunday, spirit has scrapped at least 2,000 flights with christie expecting more cancellations through the weekend. >> its ...