Alyssa Left News Today

Parents car? >> a relief, the biggest weight on your shoulders pulled off. it was fphenomenal. the longer im away from mayo clinic the better. >> reporter: after alyssa left, mayo called 911 and said they had a patient abduction. but rochester police tell cnn that mayo was wrong. they said alyssa was 18 an adult making a legal choice to leave the hospital. >> there was no abduction. there was no violation of law. >> essentially you had a patient that left the hospital under their own planning, w...

Thoughts about alyssas care, did they listen to you? >> no. >> i dont feel they did at all. >> did thatey seem annoyed with you? >> yes. >> because we were parent, not the doctors. they knew everything, and we didnt. >> reporter: the tension eventually exploded, and mayo kicked alyssas mother out of the hospital after they say she interrupted a meeting. in a statement, mayo told us family members may be restricted in situations where care may be compromised or the safety and security of our staf...

Liz bet what is this about? >> kate, she was 18 years old when she says the mayo clinic saved her life and then wouldnt let her go. alyssa and her family say they experienced the seemingly unthinkable. in this e-mail to police, alyssas mother says her 18-year-old daughter was medically kidnapped by the world famous mayo clinic. >> do you think they were trying to medically kidnap you? >> yes, i completely do. not a doubt in my mind. >> this was alyssa on christmas eve in 2016 with her family in ...

See alyssa again. >> reporter: so why was mayo trying to get emergency guardianship for alyssa? a county official told police that the mayo clinic was concerned for the medical decisions being made for alyssa. alyssa signed this privacy release form so mayo could speak freely to cnn, but mayo wouldnt answer our questions on the record. we will not address these questionable allegations or publicly share the facts of this complex situation because we do not believe its in the best interest of the...

Transferred to another hospital? >> we did. >> and what did mayo say? >> they said no. >> reporter: a lawyer even wrote this letter asking for an expedited transfer to another hospital. >> it felt like you werent from a healing place to a prison. >> reporter: so alyssas parents hatched an escape plan. they pulled a trick on the staff to get her out of mayo, and they documented it on video. they told them that alyssas grandma betty had come to visit but was too frail to come inside the hospital. ...

Shoulders. it was phenomenal. the longer im away from mayo clinic, the better. >> reporter: after alyssa left, mayo called 911 and said theyd had a patient abduction, but rochester police tell cnn that mayo was wrong. they said alyssa was 18, an adult making a legal choice to leave the hospital. >> there was no abduction. there was no violation of law. essentially, you had a patient that left the hospital under their own planning with the assistance of family members. >> reporter: months later, ...