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November 30, 2022
At re:Invent 2022, AWS has announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact centre service, while introducing two new features in preview.
November 29, 2022
At re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service, while introducing two new features in preview.