Page 16 - Amazon Connect News Today

Cognigy's AI platform allows companies to deliver personalised service experiences at scale, on both voice and digital channels.

ROSWELL, GA (PRWEB) April 25, 2023 -- Disconnected systems leading to organization silos is a big contact center challenge today. It makes agents

Charleston County’s Consolidated 911 Center is moving forward on a plan to help reduce the workload for its call takers amid a shortage of employees.

Amazon Web Services is expanding in Vietnam to tap into growing demands for cloud computing. Conor McNamara, managing director for ASEAN at AWS, talked to VIR’s Bich Thuy about the future of the market.

ROSWELL, GA. (PRWEB) April 19, 2023 -- NovelVox, a leading contact center solution provider, has recently launched new omnichannel CTI connectors for Amazon

Cloud-based CX opens the door to faster innovation and the ability to try new CX capabilities at minimal expense, says NTT.

Amazon and Mercury NZ have announced a new long-term corporate power purchase agreement for Turitea South, a 103 MW wind farm under construction in New Zealand.

Information and Communications Technology Job in Poland, requiring 3-4 years of experience, from IOM; closing on 10 Apr 2023

Clinc today announced that over 5 million unique banking customers are utilizing their AI-driven chatbot, reaching a significant milestone for the Conversational AI Industry.

Company looks to Salesforce and Oracle to upgrade its internal ICT.