Page 14 - Amazon Connect News Today

Customer experiences (CX) are integral to the success of any business, and that starts in the contact center. However, with new standards for CX, it can be difficult to find solutions or platforms that meet your needs. Watch this webinar to learn more.

Cloud service goes down in its biggest region

The FINANCIAL -- Amazon Web Services is experiencing an outage at its US-East-1 cloud region, according to different media reports. The company said that AWS CloudFormation, Lambda, and Amazon Connect were impacted by the problem, datacenterdynamics.com reported. "We are continuing to experience increased error rates and latencies for multiple AWS Services in the US-East-1 Region,"The FINANCIAL -- Amazon Web Services is experiencing an outage at its US-East-1 cloud region, according to...

Amazon.com said cloud services offered by its unit, Amazon Web Services (AWS), were restored after a big disruption on Tuesday affected websites of the New York Metropolitan Transportation Authority and the Boston Globe among others.Several hours after Downdetector.com started showing reports of outages,

Nearly 12,000 users reported issues with accessing its cloud unit

ROSWELL, GA. (PRWEB) June 06, 2023 -- NovelVox, a leading contact center solution provider, has recently expanded its healthcare integration library with two

PRESS RELEASE Teleperformance helps clients accelerate business value from their cloud transformations with two Amazon Web Services distinctions ... | June 5, 2023

The company's AI-powered, scalable, and customized business process management solutions provide faster, more personalized customer engagement Regulatory News: Teleperformance (Paris:TEP), a

/PRNewswire/ -- Teleperformance, a global leader in digital business services, announced today that it achieved Amazon Web Services (AWS) Advanced Tier...

Amazon Connect is handling calls to the Arlington County Emergency Communications Center nonemergency number.