TechConnect lifts DVConnect from legacy PABX onto Amazon Connect
TechConnect began the migration of approximately 50 highly trained and specialised call center agents in July 2022 to Amazon Connect.
Source: arnnet.com.au
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Multiexperience Development Platforms Market size to grow at a CAGR of 21.9% from 2022 to 2027: Growing penetration of cloud computing to drive the market growth -Technavio
/PRNewswire/ -- The multi-experience development platforms market size is estimated to grow by USD 4,670.38 million from 2022 to 2027. The growth momentum will...
United States United Kingdom Jesse Maida Multiexperience Development Platforms Multiexperience Development Platforms Market Scope Tencent Holdings Ltd
Source: prnewswire.com
iTWire - TechConnect deploys Amazon connect to help DVConnect improve client services and modernise communications platform
COMPANY NEWS: Working with AWS Partners, TechConnect seamlessly migrates DVConnect’s Agent telephony environment from an aging, on-premise PABX to AWS...
Source: itwire.com
Hashtag Trending Jun.29-Subreddit with 7 milllion members leave Reddit; University students prove voice id can be easily faked; EU "crash testing" AI
Leaders of a subreddit with 7 million members leaves Reddit, a group of university students prove that voice id is easily faked and the European Union is “crash testing” Artificial Intelligence - buckle up for these and more top tech news stories from Hashtag Trending and Tech News Day. I’m your host Jim Love, CIO
Source: itbusiness.ca
Attackers can break voice authentication with 99% success within six tries, shows study
A method of attack that can successfully bypass voice authentication security systems with up to a 99% success rate after only six tries.
Andre Kassis Urs Hengartner Andres Urena Unsplash University Of Waterloo Computer Security Amazon Connect
Source: knowridge.com
How secure are voice authentication systems r
Computer scientists at the University of Waterloo have discovered a method of attack that can successfully bypass voice authentication security systems with up to a 99% success rate after only six tries.
Source: eurekalert.org
Are Voice Authentication Security Systems Effective? Deepfake Attack Poses Alarming Threat
Computer scientists have made a concerning discovery regarding the effectiveness of voice authentication security systems.
Urs Hengartner Jace Dela Cruz Andre Kassis University Of Waterloo El Dorado International Airport Tech Times
Source: techtimes.com
ManoByte Becomes First Black-Owned Business to Receive Elite HubSpot Solutions Partner Status
/PRNewswire/ -- Today, ManoByte, one of the most trusted HubSpot CRM solutions providers, announced its graduation from diamond HubSpot solutions partner to...
United States Jillian Lambert Obrian Garvey Kevin Dean Hubspot Service Hub Solutions Partnership Program
Source: prnewswire.com
Invoca Pioneers a New Era of CX, Transforming Contact Centers with Real-Time Data that Enables Agents to Get Right to the Point
/PRNewswire/ -- Invoca, a recognized leader in conversation intelligence AI, broadens its innovative PreSense product for modern contact centers to connect...
Mark Loovis Nathan Ziv Breakthrough Presense Amazon Connect Experience Benchmark Report With Presense
Source: prnewswire.com
Accenture and AWS Extend Generative AI Capabilities to Accelerate Adoption and Value
Accenture (NYSE: ACN) today announced an extension of their strategic collaboration with Amazon Web Services (AWS) to help clients leverage the value of large language models (LLMs) and generative AI for faster business transformation, utilizing the most...
Adam Selipsky Amazon Web Services Inc Accenture Center Amazon Web Services Business Group Business Wire
Source: marketscreener.com