Page 11 - Amazon Connect News Today

Now generally available, Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models from leading AI companies, along with a broad set of capabilities to build...

Consilium Software Partners with Zoho to Enhance Customer Experience (CX) Solutions

/PRNewswire/ -- The IAA MOBILITY (International Automobile and Mobility Exhibition) 2023 (referred to as "Munich Auto Show" for short) kicked off at Munich...

Discover the 10 best conversational AI platforms for 2023. Compare features, pricing, and more to find the right solution for your business.

For the first time, cloud contact centers can correlate unified technical, operations, and experience data.

Get to know the top government contracts won by Amazon Web Services that propelled cloud computing capabilities for the federal and private sectors.

HCLTech announced a collaboration with Amazon Web Services (AWS) to accelerate the adoption of generative artificial intelligence (GenAI) at the company and by enterprises globally.

Hcltech: The partnership demonstrates a shared commitment to exploring industry solutions leveraging AI advancements.

The Charleston County Consolidated Emergency Communications Center in South Carolina is leveraging Amazon Connect and artificial intelligence to streamline non-emergency calls.

Article - How Cloud Services Help Expand Amazons Role in Travel - PhocusWire - Travel insiders have long wondered when, or how, Amazon might flex its online muscle to follow other retail giants and non-travel brands into the sector.