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November 27, 2023
Contact Centers and their IT teams can uncover new insights hidden in their technical, operations, and experience data and take recommended actions to improve performance.
September 6, 2023
For the first time, cloud contact centers can correlate unified technical, operations, and experience data.
April 14, 2021
Will Newsom recall signers change their minds? This ally is working on it FacebookTwitterEmail Ex-state Senate leader Don Perata, an East Bay Democrat, hopes to persuade signers to withdraw their names from Newsom recall petitions.Ali Thanawalla / The Chronicle 2010 Gov. Gavin Newsom’s supporters have one last weapon to try to derail a recall before the secretary of state certifies it for the ballot and a half dozen Kardashians announce their campaigns: They can ask people who signed the reca...