Page 20 - Amazon Connect News Today

National Australia Bank has signed a multi- million dollar, long-term deal with Amazon Web Services to accelerate the migration of critical workloads to the cloud.

At re:Invent 2022, AWS has announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact centre service, while introducing two new features in preview.

CloudSMART for AWS acts as a one-stop shop in the cloud adoption journey - SiliconANGLE

AWS CEO Adam Selipsky: The cloud is about to reinvent corporate cultures - SiliconANGLE

Amazon Connect brings superior forecasting and chat analytics capabilities to contact centers - SiliconANGLE

We sat down with Dilip Kumar, the new Vice President of AWS Applications and former head of Amazon Physical Retail technologies, to talk about announcements from re:Invent 2022 and his vision for the AWS Applications group

At re:Invent 2022, Amazon Web Services announced the general availability of forecasting, capacity planning, scheduling, and Contact Lens features for its Amazon Connect contact center service, while introducing two new features in preview.

Sydney AWS ISV partner Local Measure is aiming to grow its global presence through a new multi-year strategic collaboration agreement with AWS.&nbsp...

Amazon introduced multiple new features today to its Contact Center product, designed to help improve customer service agent performance.

Extends relationship that started in 2013.