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ACSI Data: Nondurables Struggle, as 90% of Major Manufacturers Fail to Satisfy Customers

kasto - adobe stock Customer satisfaction in the manufacturing/nondurables sector shrunk 1.5% to a score of 79.2 (out of 100), according to the American Customer Satisfaction Index’s (ACSI) Nondurable Products Report 2019-2020. “While consumers still view the nondurables industries more favorably than others, the sector’s grip over the Index isn’t as tight as it once was,” says David VanAmburg, managing director at the ACSI. “Shopping patterns shifted almost overnight as custom...
United States David Vanamburg American Customer Satisfaction Index Nondurable Products Report ஒன்றுபட்டது மாநிலங்களில்

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