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June 1, 2024
Sawnee EMC customer satisfaction award
November 29, 2023
AAMs Certified Partner Program aims to improve quality, strengthen confidence and streamline the media audit process.
June 26, 2021
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January 27, 2021
kasto - adobe stock Customer satisfaction in the manufacturing/nondurables sector shrunk 1.5% to a score of 79.2 (out of 100), according to the American Customer Satisfaction Index’s (ACSI) Nondurable Products Report 2019-2020. “While consumers still view the nondurables industries more favorably than others, the sector’s grip over the Index isn’t as tight as it once was,” says David VanAmburg, managing director at the ACSI. “Shopping patterns shifted almost overnight as custom...