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Dentsu Media promotes Sue Squillace as CEO, Gayle While joins as chief digital officer

Dentsu Media promotes Sue Squillace as CEO, Gayle While joins as chief digital officer July 14, 2021 9:04 Carat’s Sue Squillace has been promoted to CEO of Dentsu’s new division Dentsu Media Australia and New Zealand. Additionally, Gayle While who recently returned from a stint in England, has been appointed chief digital officer. Squillace’s new role will see her continue to head up Carat, where she was previously CEO, but also look after the other businesses in the Dentsu Media portfol...
New Zealand United Kingdom Patrick Darcy Jean Lin Angela Tangas Dentsu International Creative Services

Using CX as a competitive differentiator: Interview with Jessie Mitchell

BY Jasmine Giuliani ON 8 March 2021      3 min read Great customer experience (CX) can truly be leveraged as a competitive differentiator, but in order to create it, businesses need to take a strategic approach that encapsulates digital technology, data, processes and internal culture. Marketing speaks with Jessie Mitchell, the commercial director of Merkle Australia. Together we discuss her career trajectory as a self-starter. She also shares her tips in leadership and some best-in-class...
Jessie Mitchell Merkle Customer Solutions Amaysim Team Amicus Digital Salesforce Marketing Cloud Business Awards

Dentsu consolidates CXM with Merkle Australia, folds Accordant into Isobar

Dentsu consolidates CXM with Merkle Australia, folds Accordant into Isobar January 27, 2021 10:40 Dentsu Group continues to consolidate its operations, in a move that will see Amicus Digital, Davanti Australia, DWA and Gyro brought together as part of Merkle Australia. The operational changes will also see data-driven customer experience consultancy and Adobe Global Alliance Solution Partner, Accordant, integrated into digital experience agency Isobar. In an announcement, Dentus said the chang...
New Zealand Steve Knowles Angela Tangas Samantha Cunliffe Richard Phillips Zanda Wilson

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