Online shopping is here to stay - for businesses to be the chosen one by customers, is to provide effective, seamless channels of communications before, during and after transactions. KUALA LUMPUR, Malaysia, Oct. 18, 2022 /PRNewswire/ ADA, the largest independent analytics, data, and artificial intelligence (AI) business in the region has partnered with Omcom, a conversational commerce platform for businesses, to provide a convenient solution for businesses to manage chats and customer support management across hundreds of marketplace stores in Southeast Asia (SEA). ADA manages flagship stores of blue chip brands such as Unilever, Procter & Gamble, Laneige, among others, and this partnership has helped ADA manage high traffic of messages in various channels while ensuring the customer experience journey is uniform across the brands' products and markets in SEA. "In the past, keeping track of every online store's messaging platforms was a laborious task that consumed
KUALA LUMPUR, Aug 27 Axiata Group Bhd’s net profit jumped to RM 277.76 million for the second quarter (Q2) ended June 30, 2021 compared to RM80.02 million a year ago mainly due to higher top line, lower finance costs on the back of lower borrowings and lower taxes incurred during the quarter..
Awake Asia Merges with ADA to Unleash End-to-End eCommerce in Southeast Asia yahoo.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from yahoo.com Daily Mail and Mail on Sunday newspapers.
ADA CEO Srinivas Gattamneni told A+M that discussions have been ongoing since late 2020 and that both parties have collaborated over the last six months prior to the merger.