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February 25, 2017
Up, they learn as much about them as they can. >> mrs. jones knows mrs. jones is important. we build it in every part of our system. so from our back panel system when mrs. jones calls theres notes there. she likes to sit in front. likes to sit on left-hand side. likes to bring her mom. >> they took customer service a step further. give people reason to cam back. >> making sure theres a variety of music. variety of artists. variety of experience. >> variety of times is important too. evening cla...
February 19, 2017
Staff learns as much about them as they can. >> mrs. jones knows them. we built it in every part of our system. from our back panel system when mrs. jones calls, theres notes there. she likes to sit in the front and be on the left hand side and bring her mom. >> all the details are great. renee and kathy took customer service a step further. they give people reasons to come back. >> making sure theres a variety of music, a variety of artists and a variety of experience. >> a variety of times is ...
March 7, 2015
Has always been on the customer. >> we want them to know theyre the most important person. every time they look at the painting or think back to the night, i want to make sure they haved most positive experience. >> of course drinking wine is part of the fun too. >> it took the fear out of it for people like me who are intimidated by art. >> they wanted a place for customers to unwind and be social. >> theyre forgetting about the day to day life. theyre not thinking about the bills, and the stre...
March 1, 2015
>> we want them to know that theyre the most important person. every time they look at that painting or think back to that night i want to make sure they had the most positive experience. >> of course drinking wine is part of the fun, too. >> it took the fear out of it for people like me who were afraid of art. and intimidated by artists. >> the founders wanted their customers to have a place where they could unwind and be social. >> and theyre forgetting the day-to-day life. theyre not thinking...