Back Up Options News Today

spokesman chris oliveras will be here to weigh in. >> once again -- rebooking customers, at this time, the 31st and beyond. >> my phone is dead, im hungry, im tired, im ready to go home. >> hectic, all in all, exhausting. >> what are we supposed to do, its ridiculous. its lives, they cannot give us a direct answer. >> gillian: welcome to "america reports," im gillian turner in washington. anita, wonderful to be with you this afternoon. >> anita: you, too, gillian. a holiday tradition t...

Travelers who have future flights booked with southwest? can they avoid, you know, calamity here or locked in? >> if you are travelling into the next few days, look into a back-up option now. whether its buying a ticket with another airline and then getting southwest to reimburse it, or postponing your trip. if you are travelling with southwest, look into back-up options and if possible, dont check a bag. more than anything, be kind to the agent, though. because the front line employees are not ...