Banking Code News Today

THE Bank Marketing Association of the Philippines (BMAP) celebrates its golden anniversary this year with the theme BMAP@50: Tradition to Transformation, which reflects on the significant milestones and achievements of the organization through the years. It also sets the stage for a future where it continues to lead the way in driving innovation in the banking sector.

More than half of hardship complaints were about lenders being unresponsive to hardship assistance requests, the complaints body has revealed.

AFCA has added its voice to a growing chorus of concern about the way lenders are handling customer requests for hardship assistance, saying there is evidence that lenders are failing to respond to requests.

The complaints organisation is ‘very concerned’ about complaint levels in 2024, which are already ahead of the same period in 2023.

The financial services regulator has revealed it can never be certain that banks are not engaging in fees for no service.

After slashing National Australia Banks regional branches by a third, CEO Ross McEwan is bailing before a senate inquiry into the closure reports.

ASIC has warned lenders it will focus on compliance with financial hardship obligations in the year ahead and is ready to take action through the courts.

THE Bank Marketing Association of the Philippines (BMAP) has announced its recently elected board of directors and officers for 2024. Mai Gacilo Sangalang (Standard Chartered Head of Corporate Affairs, Brand and Marketing) was re-elected for the third term as President. Other officers are: Eric Montelibano as Vice President (CityState Savings…

The majority of lenders in the Australian consumer credit market are not giving their customers appropriate hardship support, according to Financial Counselling Australia’s latest Rank the Banks report.

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