Billing Error News Today

An error in shipping causes an Arlington man not to receive credits promised until NBC 5 Responds steps in to help.

Customers reported issues with the services yesterday.

Jesse and Deedee ODell, an American couple, were charged nearly 3.6 lakh rupees ($4,456.27) for two cups of Starbucks coffee.

Fbi. bret? >> bret: doug mckelway live in bowling green, kentucky. thats next. next up some of the case against a billing error, suitable executive as lawmakers fight the opioid epidemic across the nation. [vo] quickbooks introduces jeanette. and her new business: i do, to go. jeanette was excellent at marrying people. but had trouble getting paid. not a good time, jeanette. even worse. now im uncomfortable. but heres the good news, jeanette got quickbooks. send that invoice, jeanette.

For child birth. >> yeah. >> reporter: we brought in our health care consumer advocate michele katz to try to cut down that bill. step one, ask for an itemized bill and copy of medical records. compare the two and contest any service you dont remember getting. it might be a billing error. comparison shop. even after the fact. >> call up your hospital and say, excuse me, the guy down the street is charging 80% less. >> right. unfortunately, thats the way you have to think about it, like going int...

>> she is dead for eight years. >> they wouldnt talk to them at the begin. they were at the coroners in requestest. >> the defense saying -- i think it is a shame but that is the way it is. >> judge jeanine: here is the problem. you know what we are doing, guys, we are blaming the victims sister and she is the one on trial. >> im not blaming her. >> judge jeanine: but you wait a minute if you cant get a statement like that in, the defense attorney messes up and adds something that was suppressed...

>> she is dead for eight years. >> they wouldnt talk to them at the begin. they were at the coroners in requestest. >> the defense saying -- i think it is a shame but that is the way it is. >> judge jeanine: here is the problem. you know what we are doing, guys, we are blaming the victims sister and she is the one on trial. >> im not blaming her. >> judge jeanine: but you wait a minute if you cant get a statement like that in, the defense attorney messes up and adds something that was suppressed...

>> she is dead for eight years. >> they wouldnt talk to them at the begin. they were at the coroners in requestest. >> the defense saying -- i think it is a shame but that is the way it is. >> judge jeanine: here is the problem. you know what we are doing, guys, we are blaming the victims sister and she is the one on trial. >> im not blaming her. >> judge jeanine: but you wait a minute if you cant get a statement like that in, the defense attorney messes up and adds something that was suppressed...

Care services, but if you do suggest you will pay in cash upfront if the full service, they could be willing to wiggle, use wiggle room. all scrutinize your bill. how do you do that when it is so complicated with the charges? >>guest: eight out of ten medical bills have some time of billing error so it is important to go through the bill and call the health insurance company and ask them to go through the bill. if you see anything that looks off, call and get that straightened out. all look for ...