Page 7 - Black Box Intelligence News Today

The friend was captured sweeping the floors of the closing restaurant so the manager could still make it out for after-work drink

As restaurants across the country grapple with one of the toughest labor markets on record, more and more quick-service restaurants are choosing to add tipping to a list of perks that entice workers back to their posts.

A regularly updated list of mergers and acquisitions in the European tech sector

Black Box Intelligence: Off-premise value sentiment negative, overall restaurant service improved in April

Dallas, Texas and Ghent Belgium (PRWEB) May 10, 2022 -- Acquisition adds class-leading AI and workflow automation to deliver customer insights and social

Following her resignation as CEO of Orlando-based Red Lobster after just eight months on the job, Kelli Valade has been named the next CEO and president of Denny’s. Valade’s resignation from Red Lobster was effective April 15

Family-dining brand also agrees to acquire Keke Breakfast Café for $82M

Restaurants, with their cyclical, seasonal cycles and abundance of part-time staff, are no strangers to turnover. In August 2019, Black Box Intelligence reported quick-service brands were losing 100 percent of their workforce each year. Half of hourly front-of-house workers left within 90 days in 2018—a number on the rise from 43 percent in 2017. Figures were similar in the back of house.

Bonchon, a Korean fried chicken restaurant concept with 115 U.S. locations, announced it has inked two franchise development agreements, each adding one location in San Rafael and Oakland, California.

Red Lobster Chief Executive Officer Kelli Valade is resigning after just eight months at the helm of the Orlando-based seafood chain, a quick departure that one industry analyst called "very, very, very bad."