The NHS and Royal Mail are in a race to put the public last
The three letters about my hospital appointment arrived in the same delivery of mail. One gave me a date in late March, another said that the appointment was being cancelled, and the third gave me another date entirely – earlier than the cancelled one. Unsurprisingly, the flurry of snail mail, combined with several emails, left me thoroughly confused and seething at the wasted cost of postage.
Source: yahoo.com