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Its called cfia for mexicans. the only one in the u.s. >> we explain all of the services that we offer. >> these days, people are krn concerned about more than basic services. >> it can be tough for us as well. every story, every call is another story. and i can have a call that can be about a passport, but i can also have a call saying that what happens if my kids are u.s. citizens and vi to go bai have to mentixicomexico. >> the man who leads this team noticed a recent 100% increase in call tr...

>> reporter: these days patricia says people are concerned about more than just basic services. >> it can be tough because every story, every call is another story. and i can have a call that can be about a passport, but i can also have a call saying that what happened if my kids "r" us us citizens and they have to go back to mexico. >> thats why we have people walking here. >> reporter: ricardo who leads this team noticed a recent 100% increase in call traffic. the center received an average of...

But i can also have a call saying that what happened if my kids are u.s. citizens and i have to go back to mexico. >> we have around 40 people working here. >> pennetta, who leads the team, noticed a 100% increase in call traffic, and they received an average of 700 calls a day before president trump was sworn in, and today 1,300 calls a day. many of the calls come from undocumented mexicans with a new fear of dealing with u.s. immigration authorities. they fear deportation. >> what we are tryin...

More than just basic services. >> it can be really tough as well. because every story, every call is another story. and i can have a call that can be about a passport, but also a call saying what happened if my kids are citizens and they have to go back to mexico. >> we have around 40 people working here. . >> reporter: the counsel general who leads this team noticed a recent 100% increase in call traffic. the center receive d an average of 700 calls before donald trump was sworn in. today nearl...