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Their standards and values. portland mayor is condemning the incident, tweeting no one should be treated this way, i hope it serves as catalyst for changes that address the systemic nature of discrimination in all forms. cnn correspondent paul vercammen has the latest on what happened and the fallout from the incident. >> reporter: jermaine massey said he returned from a concert, went back to his doubletree hotel, found a quiet place to call a family member concerning an emergency. then says the...

Phone call. >> massey said he had the evidence he was a guest, he showed them the card key envelope with the date on it and his room number. it didnt work. they still called the police, police escorted him up to his room and he was kicked out. masseys lawyers say the next step will be a strategy that involves both political possibility and a litigation possibility. they say their client is overwhelmed and one thing he does not want this to happen to anybody else. interesting in all this, the law...

From a concert, went back to his doubletree hotel, found a quiet place to call a family member concerning an emergency. then says the security guard started to harass him. >> you really want this pr issue, earl, do you? >> police will be here in a minute. >> thank you. im waiting. theyre coming why? why are they coming? >> escort you off the property. >> because why, and i am staying here. >> not any more. >> okay. im staying here at the hotel. i didnt do anything to you. im sitting here taking ...

The portland hotel incident. >> reporter: he returns from a concert. massey goes into the hotel lobby into a quiet space. he said he needed to call his mother for a family emergency and then he says "the security guard starts harassing me." >> do you really want that p.r. issue, earl? >> the portland police will be here in a minute. >> call them. im waiting. theyre coming why? >> to escort you off the property. >> because im staying here. i didnt do anything to you. im sitting over here taking a...