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Indian American arrested in tech support scam defrauding 7,000 victims of $13 million. Fraudulent scheme targeting software users

Right balance of helping people. >> do you feel like youre still growing every day. >> i feel newer and fresher than i did back when i first started by company. i believe that is because the more you learn, the more you want have. >> when we come back, how to export your product and vendors making unauthorized charge backs on invoices. and mow mindfulness can help you run your small business more effectively. american express for travel and entertainment worldwide. just show them this - the amer...

Department of commerce, relatively inexpensive, a $350 investment for the program and they can help with that match making and distribution. maybe start where you know, but take advantage of other resources. >> and maybe find someone not competitive to you who is doing the same thing and ask them what they have done. >> now the next question is about charge backs. >> how do you deal with distributers that take unauthorized charge backs. >> can you explain what a charge back is? >> basically the ...

Its not just about, you know the chargeback itself when he says its unauthorized but like who is your distributor? if you have the right relationship with the distributor -- there will be things along the way. you dont know when youre selling a product why that charge back is happening. is it a broken product, something that was defective? what hes getting there is broader than the unauthorized charge back. >> it looks like its getting down to trust. right, steve? what do you think? >> well i ag...

Steves comment about the department of commerce, the gold keeper -- relatively inexpensive, $350 investment for the program and they can help with that match making and distribution. my general advice is start in your network. whom might you know? but these other resources are relatively inexpensive and great. >> find someone noncompetitive to you who are doing the same thing and ask them. >> absolutely. lets move to the next question about charge back. >> how do you deal with distributors tha...