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January 17, 2011
>> no. >> reporter: their records show while they kept making payments based on a 6% rate the bank had wrongly charged them 9% and 10% and pounded them for money they did not owe. they got a lawyer and sued chase for himself and other troops. >> you dont have to worry about fighting the fight and keeping alive, not about whether their wives or children are going to be put out on the street. >> reporter: while the lawsuit is still spending, a chase official now tells nbc he did everything right, ...
January 17, 2011
$900 a month. then two years ago, they say chase began hitting them with collection calls, which escalated. >> this is sandy with chase home. >> reporter: sometimes three a day. claiming they owed as much as $15,000. >> saturday, sundays, middle of the night, did not matter if it was a holiday. >> reporter: what were they threatening to do? >> take the house. report us to the credit agency. >> reporter: and how much money did you owe the bank? >> we didnt know othem anything. >> reporter: cow di...