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August 10, 2013
Backlog. the last time i was with you i pledged to cut the backlog, deliver your benefits sooner. im going to be honest. its not moved as fast as i wanted. part of it is all the new veterans in the system who came in. agent orange, ptsd, it meant a lot more claims and despite additional resources it resulted in longer waits. thats been unacceptable. unacceptable to me. we put more of our v.a. folks to work as claims processers. with have hired more and have them working overtime completing more ...
August 2, 2010
So secretary shinseki is working overtime to create a single lifetime electronic record that our troops and veterans can keep for life, and today, today i can announce that for the first time ever veterans will be able to go to the va web site, click a simple blue button and download or print your personal health records so you have them when you need them and can share them with your doctors outside of the va. [applause] thats happening this fall. were hiring thousands of new claims processers ...