Code Governance Committee News Today

Insurance watchdog encourages stakeholders to participate

Justin Untersteiner helps run the Australian Financial Complaints Authority. But that didn’t stop him getting “radio silence for months” and being kept “generally on hold for 2½ hours” when he tried to claim.

"I know the panel will conduct a comprehensive and robust review"

"I know the panel will conduct a comprehensive and robust review"

Reviewers have backgrounds in insurance, consumer advocacy, and financial regulation

In a recent national survey of home and contents insurance policyholders, nearly nine out of 10 (87%) said their premiums had increased with their most recent renewal notice.

The Insurance Council of Australia (ICA) will tomorrow commence a communications campaign informing consumers of their rights under the new and