Communication Server News Today

Contact center software helps companies manage customer interactions through multiple communication channels such as voice calls, emails, and live chats....

GUEST CASE STUDY: WEHI, previously known as the Walter and Eliza Hall Institute of Medical Research, and as the Walter and Eliza Hall Institute, is Au...

Matrix, an acclaimed industry-leading manufacturer of Telecom and Security solutions is enthusiastically gearing up to showcase its plethora of pioneering solutions at the GITEX Technology Week...

I had a question about ocs. mrs. hook responds back, ocs messages are not set to automatically save as the standard. the response from miss lerner is perfect. >> lois lerners answer, perfect is not to this lower box in red, it is to the last paragraph that says my general recommendation, this is from maria hook is to treat the conversation as if it could be or is being saved somewhere as it is possible for either party to have a conversation. >> you expect us and more importantly the american pe...