Complexity Issue News Today

More complex claims because of the seriousness. >> multiple claims by one person have gone up. >> thats correct. complexity issue and our paper process has been for decades. this has been decades building. and we need to go digital and were in the process of doing that. we also compound this backlog when we make decisions, as we did in 2010, to grant agent orange service connection for vietnam veterans, gulf war illness service connection for those who went to desert storm and then our increase ...

Access at v.a. if they present and theyll be enrolled. >> how long does that take? >> they present and they have the proper identification and theyre immediately enrolled. so for compensation, which is the disability claims which is the backlog, that indeed has increased. ten years of war, requirements have gone up, more complex claims because of the seriousness -- >> multiple claims by one person have gone up. >> thats correct. a complexity issue. but also were a paper process. have been for de...