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July 9, 2015
>> this is systemwide, this computer failure throughout the united system which means nobody is going nowhere. >> reporter: by 9:30, lines are growing and united tweets, were working to resolve and apologize for any inconvenience. but not until an hour later does a united spokesman confirm the computers are back, but not completely. >> its probably the longest line ive seen at the airport. >> reporter: united tweeted a video apology, promising to wave change fees. >> thank you so much for your l...
July 9, 2015
Delayed. >> this is systemwide, this computer failure throughout the united system which means nobody is going nowhere. >> reporter: by 9:30, lines are growing and united tweets, were working to resolve and apologize for any inconvenience. but not until an hour later does a united spokesman confirm the computers are back, but not completely. >> its probably the longest line ive seen at the airport. >> reporter: united tweeted a video apology, promising to wave change fees. >> thank you so much f...