The forum passed the order after noting that the retailer did not appear to contest the claim and the documents as well as testimony by the complainant clearly established the sale of a counterfeit product.
A district consumer court in Delhi ordered Northern Railways to pay ₹1.45 lakhs to cover the losses of a passenger whose luggage worth ₹1.2 lakhs was stolen during a train journey.
A coram of presiding member Milind S Sonawane as well as members Nisha A Chavhan and Nagesh C Kumbre observed that numerous repair attempts by the respondents themselves indicated a manufacturing defect.