Consumer Support Centre News Today

The Pakistan Telecommunication Authority (PTA) has launched a mobile app on which users can register complaints against telecom services, mobile registration, web content and to block stolen mobile phones.   The Complaint Management System (CMS) mobile app will be a user-friendly app to register complaints, said a press release issued by the PTA.  Users can register complaints, register mobiles or use the Device Identification Registration and Blocking System (DIRBS), report web content and h...

ISLAMABAD: The Pakistan Telecommunication Authority (PTA) has launched an automated Lost and Stolen Device System (LSDS) for blocking the lost, stolen and snatched mobile phones. The new system will provide ease and facilitation to the users who want to get a mobile phone blocked in case it has been stolen, snatched or lost. Complainants can file a request with the PTA for blocking the IMEI of such a handset to prevent it from potential misuse. Around 15,000 cases of stolen mobile phones ar...