Conversational Intelligence News Today

ANGOLA — Communication is key to ever organization and the Steuben County Community Foundation (SCCF) is offering a new grant to improve it.

Ozonetel Launches AI-led Solution Suite, Built Exclusivelyfor Digital-first Customer Experience

/PRNewswire/ -- Invoca, the leading revenue execution platform for revenue teams, has won the CX Today Award for Best Conversational Intelligence Solution of...

Learn about Google Assistant's feature optimization, a calculated leap towards a smarter future of conversational intelligence.

Of particular interest is natural language processing, as a branch of computer science concerned with giving computers new abilities.

Verint® , The Customer Engagement Company®, today announced that TrustRadius has recognized three Verint Open Platform solutions – Verint Workforce Management™ , Verint Speech Analytics™, and...

/PRNewswire/ -- Artera, the Saas digital health leader in patient communications, today announced the availability of Artera Care Assist, powered by Hyro, a...

Cutting-edge AI & analytics tools put the I in AI, redefining how enterprises can measure and improve digital conversations to achieve better outcomes New turnkey managed services solution, LP 360,...

The integration of artificial intelligence (AI) into the sales domain has opened up a plethora of opportunities. As sales leaders navigate this new landscape, understanding the nuances of AI becomes paramount. This guide delves into the essentials of AI for sales, potential challenges, practical applications, and the importance of proper training. AI for sales managers has transitioned from a futuristic concept to a practical tool—and one that’s crucial to stay ahead in this competitive land...

NoBroker, a prop-tech unicorn, has launched CallZen.AI, a conversational intelligence tool for businesses. The enterprise-ready product uses machine learning to transcribe and analyze calls in multiple languages, offering features like sentiment analysis and speaker identification. CallZen.AI also provides call summarization, automated audits, and real-time alerting, enhancing customer service and relationship management. The tool has already been implemented in sectors such as banking, educatio...