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The chain has seen a 75 percent increase in physical assaults in three years .

Explainer - At first glance, it doesn't make sense that New Zealand's second-biggest supermarket chain had a drop in earnings. RNZ clears up the confusion.

A consumer watchdog is warning that deals offered by supermarket loyalty schemes are not as cost-saving as they appear.

The earnings for the country's second biggest supermarket chain, Woolworths, have taken a hit, forcing its Australian owners to take write down the value of the business.

Thousands of supermarket staff working for Woolworths in the last nine years may have been underpaid.

Thousands of supermarket staff working for Woolworths in the last nine years may have been underpaid.

Shoppers in Auckland are appalled by the high rate of crime and abuse in supermarkets.

Verbal and physical abuse of staff at Woolworths supermarkets in New Zealand is up to four times worse than in Australia.

It comes as Countdown announces its long-term plan to deliver the "best supermarket experiences" for Kiwis.