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April 26, 2024
The Pennsylvania PUC is changing its proposed settlement with PPL over billing issues based on feedback received during a public comment period.
August 22, 2023
The News 8 On Your Side team is still hearing from PPL customers who are frustrated by billing issues, eight months after we first told you about the problems.
April 20, 2023
It's been four months since News 8 On Your Side first told you about PPL billing problems, and we continue to hear from frustrated customers.
March 31, 2023
Higher than expected PPL electric bills or no bills at all: These are ongoing problems being reported to News 8 On Your Side.
March 2, 2023
Months after a problem with PPL billing, customers are still seeing the impact on their bills.
February 28, 2023
WGAL is still hearing from viewers who are asking about their high PPL electric bills. It's an issue the 8 On Your Side team has been looking into for months.
February 5, 2023
The News 8 On Your Side investigative team continues to dig into higher than expected PPL bills.
February 3, 2023
The News 8 On Your Side investigative team continues to work to answer your questions about those higher-than-expected PPL electric bills.
February 1, 2023
We have the full statement from PPL about their reaction to an investigation into their recent billing practices.
January 31, 2023
The Pennsylvania Public Utility Commission announced it has launched an investigation into the unusually high bills some PPL customers have recently received.