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Billy Loizou: How brands are leveraging customer data to evolve their business

By Billy Loizou, area vice president APAC, Amperity. The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. At our recent Amplify summit, industry leaders and professionals from iconic global brands like D
Mike Shiwdin Dane Mathews Billy Loizou Bastian Parizot Derek Slager Rob Harvath

Revenue from CCaaS subscription services to grow to $18 bn by 2028: Juniper Research, ET Telecom

CCaaS Subscription: CCaaS is a cloud-based contact centre provided by telecom service providers and leveraged by customer-facing enterprises. It centralises inbound omnichannel communications onto a single contact centre interface.
Elisha Sudlow Poole Juniper Research On Juniper Research Customer Data Platforms Workplace Engagement Management Communication Platforms Asa Service

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Modern and focused commercial strategy — What does it look like? | By Karen Stephens and Lori Kiel

In this weekโ€™s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Lori Kiel, Chief Commercial Officer of the Kessler Collection, break down the history of commercial strategy and how itโ€™s traditionally been approached within hospitality. Kiel explains several ways technology acts as a vehicle to advance commercial initiatives while helping teams commit to one goal as comp sets change.
United States Karen Stephens Lori Kiel Adam Enfroy Richard Kessler Ernst Young

n3 Hub Unveils CDP-as-a-Service To Boost Marketing And Advertising Agency Growth

N3 Hub, has today announced the launch of CDP-as-a-Service. The new offering will allow marketing and advertising agencies to configure and operate n3 Hubโ€™s industry-leading CDP on behalf of their clients thereby enabling them to securely activate their clientโ€™s first party data across all of their paid media channels.
Stephen Schwalger Business Development Data Management Platforms Customer Data Platforms Business Development Director

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