Page 112 - Customer Data News Today

At the risk of stating the obvious, hoteliers are in business to make money. But the foundation of the business is offering your guests a positive experience in exchange. A significant portion of your efforts to bring in more revenue hinge on understanding what your guests are looking for and finding the most efficient way to offer it to them.

Family search and DNA testing service 23andMe provided further details Monday about an October data breach that exposed personal information on nearly 7 million users. Hackers reportedly used “credential stuffing,” a method that uses login and password information from other websites, to gain direct access to data on about 14,000 23andMe users, then leveraged that entry point to harvest information from millions of additional accounts. The data breach exposed user information inc...

Generative AI is transforming customer service and experience for enterprises, its benefits and potential, including its ability to synthesize critical customer data.

Mcaffeine: Currently, 30 per cent of the sales of the brand is contributed by offline channels, however, the brand expects it to increase it to 34 per cent in Q4.

Finance Minister Nirmala Sitharaman has reassured that customer data shared with account aggregators (AA) in India is completely secure. Expressing concern over the slow progress of the AA scheme, she emphasized the need for enhanced awareness or simplification of technology. Sitharaman mentioned that banks have reviewed the AA scheme and their participation has been beneficial.

The U.S. Department of Agriculture announced Oct. 27 the allocation of more than $3 billion to support commodity and specialty-crop producers impacted by natural disasters in 2022, through a modified

CMSWire's annual editorial calendar spans the priority topics for the world's leading digital customer experience professionals and senior marketing leadership.

The U.S. consumer watchdog, not usually known to side with Wall Street lenders, has handed them a rare win by cracking down on Big Tech companies that are increasingly encroaching on banking turf. The Consumer Financial Protection Bureau (CFPB) last week proposed regulating payments and smartphone wallets provided by tech leaders like Apple and Google, arguing they now rival traditional bank services in scale and scope and should be subject to the same consumer safeguards. The long-anticipated...

GUEST OPINION by Andrew Kay, APJ Director of Systems Engineering at Illumio: Overall, the new Mandatory Notification of Data Breach scheme (MNDB) comi...

Yes, you can simplify SOC 2. As security pros know, SOC 2 went from a distant nice-to-have to an absolutely-must-have-yesterday in the space of a single RFP or new