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The Benefits of a Salesforce Phone Integration

Intro Salesforce is a leading customer relationship management system to streamline business operations. It also has other enterprise applications such as customer service, marketing, and sales with seamless interactions. Salesforce phone integration to your business enables your sales representatives to access data automatically from a centralised platform. These include data such as call logs, customer […]
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Fireside Chat between Tata Communications and Tata Realty: 5 ways how Technology bridges the CX perception gap

In today's digitally driven world, technology is revolutionizing the way businesses interact with their customers. Customer experience (CX) has become a key competitive differentiator, with almost half of respondents (49%) in the survey by Foundry’s State of the CIO report saying the need to improve customer experience increased in priority as a business initiative due to the current state of the economy.
Girish Hadkar Hari Nair Cx Technology Partner Tata Realty Infrastructure Ltd Sales At Tata Communications
Source: cio.com

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