Fireside Chat between Tata Communications and Tata Realty: 5 ways how Technology bridges the CX perception gap
In today's digitally driven world, technology is revolutionizing the way businesses interact with their customers. Customer experience (CX) has become a key competitive differentiator, with almost half of respondents (49%) in the survey by Foundry’s State of the CIO report saying the need to improve customer experience increased in priority as a business initiative due to the current state of the economy.
Girish Hadkar Hari Nair Cx Technology Partner Tata Realty Infrastructure Ltd Sales At Tata Communications
Source: cio.com