Page 140 - Customer Data News Today

Customer experience can make or break a business. Learn why CX matters, how to measure it and seven ways to improve it.

Banks report cyber events to their boards and regulators more than twice as often as they notify their customers and the general public, according to a recent survey. New reporting requirements could change the equation.

USDA to provide payments to livestock producers impacted by  drought or wildfire

Good customer service comes with many benefits, such as increasing loyalty and growing profits. Learn how to implement good customer service at your company.

The U.S Department of Agriculture (USDA) has announced that ranchers who have approved applications through the 2021 Livestock Forage Disaster Program

Want to enhance your brand's customer experience strategies? Learn how with these five AI in CX best practices.

The U.S Department of Agriculture (USDA) announced Friday that ranchers who have approved applications through the 2021 Livestock Forage Disaster Program (LFP) for forage losses due to severe drought or wildfire in 2021 will soon…

The rise of new privacy measures will result in big changes to marketing strategy. Learn how you can create look-alike audiences with only first-party data.

How does the FTC's decision against WW International for targeting children under 13 affect marketers? More ways than one, it turns out.

Okta notified customers that data may have been accessed by cybercriminal group LAPSUS$. LAPSUS$ posted screenshots of data exfiltrated from the support engineer’s laptop. According to Okta, approximately 2.5% have been impacted and data may have been viewed or acted upon.