Customer File News Today

University personnel did not document that they verified the accuracy of change requests for 10 of the 13 vendors that came into service for WSU during the audit period.

Conclusion Does WSU comply with its procedures and the “Vendor/Customer File and W-9s” policy issued by the Office of the Comptroller of the Commonwealth (CTR) for making changes to information in state vendor/customer files in the Massachusetts Management Accounting and Reporting System (MMARS)? Does WSU adhere to Sections 6.2.3 and 6.2.4 of the Executive Office of Technology Services and Security’s “Information Security Risk Management Standard” for information system security awar...

Showed up to assess the situation. >> hi, reba. >> hi. connie. >> nice to see you. >> thank you for coming. >> reporter: the first thing to tackle, way danas housekeeping schedules its contractors. >> take a look at wall and get it over with. >> what is that wall? that is a frightening wall. >> "the wall." actually called the scheduling system. >> reporter: the wall scheduling system takes up a quarter of the office. everything is done by hand. the paper and push pins are color-coded but the inf...

>> thank you for coming. >> reporter: the first thing to tackle, way danas housekeeping schedules its contractors. >> take a look at wall and get it over with. >> what is that wall? that is a frightening wall. >> "the wall." actually called the scheduling system. >> reporter: the wall scheduling system takes up a quarter of the office. everything is done by hand. the paper and push pins are color-coded but the information isnt saved on any computers. its a system very few understand. >> i do hav...