Customer Responses News Today

alissa, annie, david and heather again. heather keeps me sane. she makes sure i dont completely go crazy on the air. thank you to you all. it takes a team to make some show work. paula reid coming up. you are live in the cnn "newsroom." im paula reid in washington. a christmas eve storm for the ages. we are tracking the very latest on the severe weather impacting millions across the u.s. at least 16 storm-related deaths have been reported, including two in erie county, new york, in w...

♪ ♪ you are live in the cnn qwest newsroom," im paula reid in washington. a monster winter storm has claimed the lives of 16 people and has cut power and electricity. the u.s. department is declaring an emergency for the texas power grid to aid its capacity and this is due to a shortage of electricity. the emergency declaration allows the states energy provider to exceed environmental emissions limits until usage drops. in new york, a dire situation. hundreds of people have likel...

Later in the evening and things like that. even those limb gestures go a long way across a system as big as ours. >> you are asking people to hold off on using stoves and dishwashers where families have spent a lot of money on travel and to cook holiday meals. what do you say to people who say, wait a second. i just spent a lot of this money. am i going to let the food go to waste? >> i think we have seen customers have responded today. earlier today we had peak load that we were able to meet. i...