Page 39 - Cxm News Today

Optimizely, a digital experience platform provider, will move its experimentation solutions to Google Cloud as part of a multi-year, strategic partnership.

IAB Europe has indicated that it would take the Belgian Market Court to appeal the Belgian Data Protection Authority's (APD) administrative judgement.

Customer expectations are rising as data privacy demands are growing more complex. A first-party data strategy can help you navigate between the two.

Adobe Journey Optimizer now includes additional mobile features to help organizations offer contextually relevant experiences to their consumers.

Today's conversational AI-powered applications are more humanoid than ever. How do they work, and how will they impact the digital landscape as we know it?

How can you win in content marketing with no budget, some budget and a healthy budget? It requires different tactics for each.

Experience design, which pays attention to everything from the brand experience to the emotional and physical experience, can be a competitive advantage.

G2's annual lists of top software companies is out. It ranks the world’s best software companies and products based on peer reviews.

Shopware raises $100 million in growth capital, AppDirect acquires Canadian cloud technology provider ITCloud.ca and more digital marketing and CX news.

A good customer experience is the result of good knowledge management. Don't believe me? Here are three arguments why.