How To Create The IKEA Effect: CX Experience Customers Will Appreciate
More and more customers are attracted to and embracing a do-it-yourself customer service experience, known as self-service.
Source: forbes.com
📰 Daniel Mochon News
Daniel Mochon News Today
Fast, Ad-Free News Updates
Stay updated with breaking news from Daniel Mochon. Real-time updates on events, politics, business and more.
Selectivity Is The Ultimate Aphrodisiac
Speed daters who romantically desired most of their potential partners were rejected quickly and overwhelmingly, according to a new Northwestern University study. Conventional wisdom has long taught that one of the best ways to get someone to like you is to make it clear that you like them.
Elij Finkel Dan Ariely Daniel Mochon Paulw Eastwick Northwestern University Massachusetts Institute Of Technology
Source: science20.com
Too much choice is confusing and unsustainable
Ford’s simple Model-T offering in black teaches much to modern supply chain agents
Source: irishtimes.com