respecting citizens. hipaa doesn t apply, no health information in the process and you are asked about your address, your date of birth and you are not asked health information so why are we going down this path? well, trying to sign up has been frustrating for a lot of people. there was a recent comment on health care.gov that taps into the frustration. it said, quote, this is by far the worst website i have ever tried to navigate. i have tried at least 50 times to get in and have never made it all of the way, but in the past hour an executive from cgi, the main software contractor says her company has been making fixes and things have been steadily improving with shortened wait and transaction times. she s added the system to be fixed in time to meet the obama care enrollment deadline. i want to bring in the president and founder of fms, that s a software and database programming company. good to see you. good morning.
of ontario fired cgi and cancelled it s $46 million contract accusing the company of failing to build an online medical registry on time. cgi tells nbc news it s in talks resolve tissues. tech experts say the problems with the u.s. website are serious. it doesn t work. it s supposed to get you a quote. it doesn t do that. reporter: he owns a software and database programming company. if this was your product what would you say? i would be embarrassed and use language with my development team that couldn t be on the air. reporter: the former director of medicaid and medicare now a health care analyst says cgi was forced to deal with late design changes ordered by the government. it would back up their ability to test, to see whether everything was functioning properly. so a company that was fired by the state of ontario in canada is hired to run the website for america s health