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Omission by Civil Aviation Authority to consider the United Nations Convention on the Rights of Persons with Disabilities

The Chief Ombudsman received a complaint from Deaf Action NZ (a disability advocacy organisation) about the response of the Civil Aviation Authority (CAA) to its November 2018 request to include New Zealand Sign Language (NZSL) captions in airline-safety briefing videos.
New Zealand Civil Aviation Authority Chief Ombudsman Deaf Action New Zealand Sign Language Civil Aviation

Civil Aviation Authority's decision-making on New Zealand Sign Language in airline safety briefing videos unreasonable

The Chief Ombudsman has found that the Civil Aviation Authority’s decision-making processes were unreasonable when it decided not to amend the rules to include New Zealand Sign Language (NZSL) in airline safety briefing videos.
New Zealand Peter Boshier United Nations Convention Disability Convention Civil Aviation Authority Disabilities Disability Convention

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